Terms of Service

This website (https://nouryaviation.com) is operated by Noury Aviation Sdn Bhd. The following constitutes our Terms of Service. By utilising this website and our services and making reservations, the client acknowledges and accepts these Terms of Service.

1. Bookings
   Please book early. Transportations are always on a first come, first served basis.


2. Prices
   Prices are correct at the time of publication. They are, however, subject to change without notice due to fuel, Exchange Rates, Government Taxes and other transport costs.


3. Changes To Prices
   Noury Aviation Sdn Bhd may without notice change the prices of transportation and services due to external factors, though this is not normally anticipated.


4. Changes Of Operation
   It is possible that flights may change or even be cancelled after a booking has been accepted due to circumstances beyond our control. In such cases, we will endeavour to minimise inconvenience to our guests by replacing or substituting a similar product or service in its place.


5. Possible Changes
   Changes or cancellations may occur. Should this occur, Noury Aviation Sdn Bhd will, wherever possible, substitute a suitable arrangement of a similar value.


6. Prices Exclude
   Unless stated otherwise, prices quoted do not include cost of passport, visas where required, airport taxes / charges where applicable, items of a personal nature and / or items specified in the itinerary as “optional “


7. Deposit & Payment
   Upon verification of your reservation, Noury Aviation Sdn Bhd will forward our bank account details to you by e-mail for convenient payment. The full amount shall be due immediately. Failure to comply with this requirement may result in an automatic cancellation of your reservation. Also, in cases of cancellation of reservation by client, any charges incurred by Noury Aviation Sdn Bhd as a result of such cancellation will be added to the cancellation fee. We shall acknowledge receipt of your payment and confirm acceptance of your reservation as soon as possible. Noury Aviation Sdn Bhd is not obliged to accept any reservation and no contract exists until Noury Aviation Sdn Bhd has received the full payment due and has acknowledged as such.


8. Travel Documents and Visas
   Please be advised that it is the client’s responsibility to ensure that their travel documents and necessary visas are in order. Noury Aviation Sdn Bhd shall not be held responsible or liable for any expenses or losses, if any travellers are refused entry, transit or travel by any government authorities of any country for whatever reasons, including lack of the necessary visas or other travel requirements.


9. Passenger Manifest
   Please submit to Noury Aviation Sdn Bhd a complete name list of passengers when making reservations.


10. Cancellation and Refund Policy
    All Cancellations and requests for refund must be in writing. In the event of cancellation of reservation, notice in writing must be received by us no less than 21 days before date of service required. No cancellation is allowed for reservations made less than 21 days of service requested. Noury Aviation Sdn Bhd shall provide refunds only to the extent that refunds are available to Noury Aviation Sdn Bhd. Any charges incurred by Noury Aviation Sdn Bhd as a result of such cancellation will be added to the cancellation fee above. You are therefore kindly requested to ensure that everything is in order before transferring your payment to our account.


11. Insurance
    We strongly recommend that clients purchase worldwide travel or personal insurance where applicable.


12. Right Of Refusal
    a. Noury Aviation Sdn Bhd reserves the right to cancel or withdraw any services arranged for the client if the client is known to be engaged in any illegal activities during the course of the trip or utilising our products and/or services for any illegal activities. In such cases Noury Aviation Sdn Bhd reserves the right to withhold and/or terminate further services and cooperation and shall not entertain any claim for any refund or reimbursement.
    b. Noury Aviation Sdn Bhd reserves the right to withhold or cancel any reservation to any person, if for any reason if we find that we are not able to accept any person as our guest.
    c. Noury Aviation Sdn Bhd reserves the right to require any person to withdraw from utilising any service if it is deemed that his/her action or conduct is offensive to or incompatible with the comfort of other clients and Noury Aviation Sdn Bhd shall be under no further liability.
    d. Without prejudice, Noury Aviation Sdn Bhd reserves the right to cancel any reservations and shall remit a full refund to the cancelled party subject to the deductions applicable as mentioned under Cancellation and Refund Policy.


13. Responsibility
    Noury Aviation Sdn Bhd and its associated agents act only as agents for the client. All tickets, vouchers and documents are issued subject to the terms, conditions and contracts under which such transportation and services are provided. Noury Aviation Sdn Bhd and its agents and representatives are not responsible and expressly disclaim any liability for any injury, damages, loss, delay, accident or irregularities that may be caused to persons or properties and all bookings are subject to the usual terms, conditions and contract of the services involved.


14. Liability Disclaimer
    Noury Aviation Sdn Bhd shall be exempted from all liabilities in respect of any detention, delay, loss, danger, sickness, or injury, however caused and of whatever kind occurring at any time when the passenger is not on board a carrier or conveyance used or operated at the material time.


15. Indemnity Cluase
    Noury Aviation Sdn Bhd shall not be held liable for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by events which are beyond its control, or which are not preventable by reasonable diligence on its part including but not limited to war, terrorist activities, civil disturbance, fire, floods, unusually severe weather, acts of god, acts of government or of any authorities, accidents to or failure of machinery or equipment or industrial action.


16. Consent
    Your acceptance of our services and/or products as stated in our brochures, tickets, vouchers and/or booking notes issued shall constitute consent to the above specifically and to these Terms and Conditions generally, as well as an agreement on your part to convey the same to your travel companions and/or group members.


17. Acceptance
    The Client, by engaging Noury Aviation Sdn Bhd and making deposit and/or full payment for the service requested, acknowledges the position of the company as stipulated by these Terms and Conditions and agrees to hold Noury Aviation Sdn Bhd blameless in making the arrangements on his behalf and further agrees that restitution of damages, if any are claimed, shall be subject to this Terms. The client also agrees to the terms and conditions of the service as set herein.


18. Payments
    Payments made, whether partial or full shall constitute agreement and acceptance of all provisions stated herein.


19. Applicable Law
    Laws of Malaysia Shall Prevail. Clients making orders to or entering into transactions with Noury Aviation Sdn Bhd do so with the understanding and acceptance that the Laws of Malaysia shall prevail over such orders or transactions and that Legal Domicile shall always be Kuala Lumpur, Malaysia.


20. Grievances
    All complaints and claims against Noury Aviation Sdn Bhd must be made in writing within 30 days after the completion of the service. All disputes if any, shall be subject to the jurisdiction of the Malaysian Court of Law.


21. Use Of Our Services
    The use of this web site, its contents and our services including all orders and reservations made shall constitute agreement and acceptance of these terms and conditions.

Noury Aviation Sdn Bhd